Responsible Gambling

At Speedz, we believe that sports betting and casino gaming should be a source of entertainment — a bit of "fun for a fiver" or the thrill of cheering on the Toronto Maple Leafs or the Toronto Raptors as you watch the game. We want your experience on our platform to be a "beauty," marked by excitement and responsible decision-making.

However, we understand that for some, the thrill can turn into a challenge. Gambling should never be seen as a way to make money or recover losses. It is a form of recreation, and your well-being is always our top priority. We are committed to fostering a safe, transparent, and supportive environment for all our players across Canada.

Our Commitment to You

We operate with a deep respect for the Canadian gaming landscape. Whether you are playing from Ontario under the oversight of iGaming Ontario (iGO) and the AGCO, or from other provinces, we maintain high standards of player protection.

We provide the tools, information, and resources necessary to help you stay in control of your gameplay. If you ever feel that your betting is moving from a fun hobby to a source of stress, please know that you are not alone, and help is always available.

Understanding the Risks

It is easy to get caught up in the "dangles" and "snipes" of a high-stakes game. Whether you are chasing a massive payout on Mega Moolah or trying to land a perfect "bar down" prediction on an NHL match, it is crucial to remain grounded.

Problem gambling can affect anyone, regardless of age, background, or financial status. Indicators that you may be losing control include:

Spending more time or money than you originally intended.
Borrowing money or using funds meant for essentials (like rent or groceries) to gamble.
Chasing losses in the hope of winning back what you’ve spent.
Feeling anxious, irritable, or distressed when not playing.
Hiding your gambling habits from friends or family.

If these signs sound familiar, we encourage you to pause, take a step back, and utilize the resources we have provided.

Tools to Keep You in Control

We provide a suite of built-in features designed to help you manage your activity. We encourage you to set these up immediately upon creating your account to ensure you are playing within your means.

Deposit Limits

Setting a deposit limit is the most effective way to manage your budget. You can set daily, weekly, or monthly limits on how much CA$ you can deposit into your Speedz account. Once you hit your limit, you will be unable to add more funds until the timeframe resets. This ensures you only play with the "loonies" and "toonies" you have specifically set aside for entertainment.

Cooling-Off Periods

If you feel like you need a short break from the action, you can activate a cooling-off period. This allows you to temporarily suspend your account for a set duration — ranging from 24 hours to several weeks. During this time, you will not be able to log in or play, giving you the space you need to reset.

Session Time Limits

It is easy to lose track of time when watching a long CFL game or spinning the reels on Gates of Olympus. Session limits allow you to define how long you stay logged in. Once the time is up, you will be automatically logged out.

Self-Exclusion

If you find that your gambling is becoming unmanageable and you need a more permanent solution, our self-exclusion tool is available. This allows you to block access to your account for a long-term or indefinite period. Once you request self-exclusion, we will take all reasonable steps to prevent you from accessing our services and ensure you do not receive marketing communications from us.

How to Access Help in Canada

If you or someone you know is struggling with a gambling problem, please reach out for professional, confidential support. Canada has an excellent network of dedicated resources available to help you.

ConnexOntario: If you are in Ontario, ConnexOntario provides free, confidential health services information for people experiencing problems with gambling. You can reach them at 1-866-531-2600 or through their website for 24/7 support.
Problem Gambling Helpline: For Canadians outside of the Ontario jurisdiction, the Problem Gambling Helpline at 1-888-230-3506 offers specialized assistance, counseling referrals, and crisis intervention.
iGaming Ontario (iGO): For those playing within Ontario, the official iGaming Ontario portal provides comprehensive information on regulated gaming and player safety measures.

Help is available in both English and French to ensure that all Canadians can access the support they need in their preferred language.

Playing Safely: Tips for Everyone

To keep your experience positive, we recommend following these golden rules of play:

Set a Budget Before You Start: Decide exactly how much you are comfortable losing before you place your first bet. Think of this as the price of your entertainment, similar to buying tickets for a movie or a concert.
Never Chase Losses: If you have a bad run, do not try to "snipe" a win to recover your funds. Accept the loss, walk away, and try again another time if you choose to.
Balance Your Life: Gambling should never interfere with your job, your education, or your time with family and friends. If you find yourself skipping important life events to play, it is time to take a break.
Avoid Playing Under the Influence: Alcohol or other substances can impair your judgment, making it harder to make rational decisions about your betting limits.
Understand the Odds: Remember that games like slots (e.g, Book of Dead, Starburst) and table games are games of chance. The house always has a mathematical edge over time. Never gamble with money you need for daily expenses.

Bonus Culture and Responsible Play

At Speedz, we offer various match bonuses and free spins to enhance your experience. However, it is important to understand that these are incentives, not a guaranteed way to win.

Wagering Requirements: Always check the fine print. Most bonuses come with 30-40x wagering requirements, meaning you must play through the bonus amount a certain number of times before it can be withdrawn.
Opt-in Rules: In line with Ontario iGO regulations, we do not auto-apply bonuses. You must choose to opt in to participate in any promotion. This gives you full agency over your gameplay — you are in the driver's seat.
Read the Terms: Take a moment to read the terms and conditions for every "twofer" or match bonus. Understanding the rules helps you avoid frustration later on.

Protecting Minors

We take our responsibility to prevent underage gambling extremely seriously. Access to our platform is strictly prohibited for anyone under the legal age of majority in their respective province (18 or 19 years old depending on the region).

We use sophisticated age-verification software and internal controls to prevent minors from accessing our platform. If you share a computer or a device with individuals under the age of majority, we strongly recommend using parental control software to restrict access to gambling sites.

A Note on Support

We are proud of our commitment to our players. Our support team is trained to recognize signs of distress and can provide you with information on how to set limits or initiate a self-exclusion. If you ever need to talk to us about your account or your gaming habits, our team is available 24/7.

Remember, the goal is to enjoy the game. Whether you are a fan of the Ottawa Senators, the Vancouver Canucks, or the Winnipeg Jets, let’s keep the focus on the sport and the fun. You are the most important player in our community, and we want to ensure you stay in the game for the long haul.

If you feel your control slipping, please pause, use the tools provided, or reach out to the professional resources listed above. Your health, your finances, and your well-being are far more valuable than any jackpot. Stay safe, play smart, and enjoy the game responsibly.